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Cookies Policy

What is a cookie?

Cookies are usually small text files stored at the terminal from the web site visited and are used to register certain interactions of navigation in a Web site by storing data that may be updated and retrieved. These files are stored on the user's computer and contain anonymous data that are not harmful to your computer equipment.

They are used to remember user preferences, such as the selected language, access data or customization of the page. Cookies may also be used to record anonymous information about how a visitor uses a site. For example, from which Web page you accessed, or if you used an advertising "banner" to get there.

Why do we use cookies?

HOTEL EL CASTELL, S.L.U. uses cookies being strictly necessary and essential for you to use our Web sites and allow you to move freely, use safe areas, customized options, etc. In addition, HOTEL EL CASTELL, S.L.U. uses cookies that collect data relating to the analysis of the Web usage. These are used to help to improve the customer service, by measuring the use and performance of the page, to optimize and customize it. Our sites may also have links to social networks (like Facebook or Twitter). HOTEL EL CASTELL, S.L.U. does not control the cookies used by these external Websites. For further information on cookies related to social networks or other external Websites, please review their own cookie policies.

Which use do we give to different types of cookie?

Session Cookies: Session cookies are those that last as long as the user is browsing the website and are deleted at the end.

Persistent Cookies: These cookies are stored in the user terminal for a longer time, thus facilitating control of the preferences chosen without having to repeat certain parameters each time you visit the website.

Own cookies: These are cookies created by this website and that only can be read by the site itself. For example: Technical cookies for uploading images, cookies for customization of parameters of the web, cookies for traffic analysis, etc.

Third Party Cookies: These are cookies created by third parties that we use for different services (eg analysis of the website or advertising.)

According to their purpose:

Technical cookies: Technical cookies are those essential and strictly necessary for the proper running of a Web portal and the use of the different options and services offered. For example, those serving for maintenance of the session, management of response time, performance or validation of options, use of security elements, sharing content with social networks, etc.

Cookies for customization:: These cookies allow the user to specify or customize some features of the general settings of the Web page. For example, setting the language, local setting or type of browser.

Analytical Cookies: Analytical cookies are used by our web portal to develop profiles of navigation and to know the preferences of users thereof in order to improve the supply of products and services. For example, by using an analytical cookie the geographical areas of major interest for a user would be controlled, which is the product of more acceptance, etc.

Advertising Cookies: Advertising cookies allow management of advertising spaces based on specific criteria. For example, the frequency of access, the edited content, etc. These cookies allow through advertising management to store information on behavior by observing habits, studying the access and forming a profile of user preferences, i order to provide advertising related to the interests of user's profile.

How can I change the cookie settings?

Internet Explorer cookie settings https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox cookie settings https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias

Google cookie settings Chrome https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktopandhl=es

Safari cookie settings https://support.apple.com/kb/ph21411?locale=es_ES

Flash cookie settings https://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html

These browsers are submitted to upgrades or modifications, so we can not guarantee that fully fit the version of your browser. You might also use another browser that is not referred to in these links such as Konqueror, Arora, Flock, etc. To avoid these imbalances, you may have access directly from your browser options, which is usually found in the Options menu, in the section "Privacy". (Please refer to your browser help for further information.)

We use our own and third-party cookies to make our website work safely and personalize its content. Likewise, we use cookies to measure and obtain data on your navigation and to adjust advertising to your tastes and preferences. Press the "Accept all" button to confirm that you have read and accepted the information presented. To manage or disable these cookies, click on "Configuration". For more information see our cookies policy.
Modify cookies
Technical and functional Always active
This website uses its own Cookies to collect information in order to improve our services. If you continue browsing, you accept their installation. The user has the possibility of configuring his browser, being able, if he so wishes, to prevent them from being installed on his hard drive, although he must bear in mind that such action may cause difficulties in navigating the website.
Analytics and personalization
They allow the monitoring and analysis of the behavior of the users of this website. The information collected through this type of cookies is used to measure the activity of the web for the elaboration of user navigation profiles in order to introduce improvements based on the analysis of the usage data made by the users of the service. They allow us to save the user's preference information to improve the quality of our services and to offer a better experience through recommended products.
Marketing and advertising
These cookies are used to store information about the preferences and personal choices of the user through the continuous observation of their browsing habits. Thanks to them, we can know the browsing habits on the website and display advertising related to the user's browsing profile.